Frequently asked questions

Everything you need to know about signing up, getting approved and distributing your fleet with FleetUnito.

What is FleetUnito?

FleetUnito is a channel manager for car rental operators. It lets you keep your fleet, availability and rates in one place and distribute them to multiple broker, OTA and metasearch marketplaces, so you can reach more travellers without managing every channel by hand.

How do I sign up?

Use the Sign Up page to create your company account. You'll provide your company name, a contact name, your email and - optionally - your phone number and website. We generate a temporary password for you and show it once after you sign up.

As soon as you submit the form, your company account is created and our team is notified for review.

Why can't I sign in immediately after signing up?

New companies are created in a pending state so our team can review and approve them before they go live. This keeps the marketplaces we distribute to high quality.

Once your company is activated, you can sign in to the company portal with your email and the temporary password shown at sign up.

How long does approval take?

We review new companies as quickly as we can. If you haven't heard from us and want to check on your application, contact us with your company name and email.

What can I manage in the company portal?

From the portal you can manage your company profile, locations, vehicle classes and vehicles, availability, rates (including seasonal pricing and options), rental policies and reservations - all from one dashboard.

Which brokers and OTAs will my cars appear on?

Your fleet is distributed across a large network of broker websites. See the Brokers & OTAs page for the kinds of channels in the network.

Do I need to install anything?

No. FleetUnito runs in the browser. There's nothing to install on your computers or your booking desk - just sign in to the portal.

Can I choose which channels I sell on?

Yes. You stay in control of your distribution. If a particular broker or OTA matters to your business - or you'd rather not sell on one - tell us and we'll work it out with you.

Does FleetUnito provide an API or feed?

Yes. We provide an API and ready-to-use feeds for your vehicle prices and availability. You can share them with any broker, OTA website or custom calendar - including partners that are not part of our distribution network.

Which formats are available for availability and prices?

Vehicle prices and availability are available in JSON (API), XML, iCAL and CSV. Use JSON or XML for system integrations, iCAL for calendar subscriptions, and CSV for spreadsheet imports and reporting.

How do I get access to the API and feeds?

Contact us to request API and feed access for your company. We can also help you connect a specific broker, OTA or custom calendar that you want to share your availability with.

Can I share my availability with a partner outside your network?

Yes. Because your availability and prices are available through the API and feeds, you can pass them to any broker or OTA website - or subscribe to them from a custom calendar - even if that partner is not part of our standard distribution network.

How do I reset my password?

If you're having trouble signing in, contact us from the email address on your account and we'll help you regain access.

How much does FleetUnito cost?

FleetUnito is free to apply and free to join, with no up-front fee - $0 to start. You pay a commission of 5% to 15% on each booking, based on the broker website it comes through, and only for confirmed and received reservations. See the Pricing page for details.

Who collects the payment from my clients?

You do. FleetUnito does not collect payments from clients. Every client pays directly into the car rental company's own payment account - for example Stripe, PayPal or any other payment account. We can integrate any payment gateway you use into the booking flow.

This means the money from each reservation goes straight to your business, not through FleetUnito.

How and when do I pay FleetUnito?

We send you a report at the end of each month listing all reservations made during that month, together with an invoice to the car rental company for the applicable commission.

Because we do not collect client payments, the commission is not deducted from the client's payment. You receive the client payment directly, and the commission is invoiced to you monthly based on the report.

Where can I read your terms?

Our Terms & Conditions cover the use of FleetUnito and the relationship between you and us. By signing up you agree to them.

Still have a question?

Our team is happy to help you work out whether FleetUnito fits your fleet.